About Us

Clayton Heitler

Owner

Clay is the original owner and founder of The Cambridge Insurance Agency. Clay has also owned and run American Mortgage Services (previously Affordable Home Mortgage) since 1997. Clay was born and raised in Baton Rouge, LA, and relocated to Florida in the early 90’s. Clay graduated from University of South Florida in 1993 and is still an avid Bulls fan! Clay is an active member of Tampa Bay society and is the friendliest person you will ever meet!

Shannon Robinson

Operations Manager

Shannon brings over 15 years of experience in the industry and was one of the original founders of The Cambridge Insurance Agency. She holds a degree in Business Administration, Summa Cum Laude, and currently lives in the Tampa area with her two children.

Nick Aristizabal

Licensed Agent

Born and raised in Naples, FL. Nick has over 3 years of combined experience in Mortgages and Insurance. Nick made his way to Tampa in the beginning of 2023 and is loving his new home, where he spends his time watching sports and hanging out with his dogs. As a Florida State University graduate, Nick has been a Florida boy his entire life and is dedicated to making everyone in the state happy with their insurance.

Susan (Suz) Tufts

Sales Agent

Born and raised in Tampa, Suz brings over 20 years of insurance experience to the esteemed Cambridge Team. Despite her extensive tenure in the industry, she remains passionate about discussing insurance every day! When not assisting clients with bundling their policies, Suz enjoys spending time with her family, fishing, traveling, and playing cards.”

Arlene D Adames

Licensed Agent

Arlene brings over 4 years of experience in both the Insurance and Financial Industry. She graduated from the Sykes college of Business in the University of Tampa with a bachelor’s in management. Her educational foundation, coupled with hands-on experience has equipped her to contribute to a team dedicated to excellence; facilitating educational initiatives, and identifying optimal solutions that cater to customer’s evolving needs and assuring customer satisfaction. Arlene has traveled all around Europe, speaks four languages, and truly loves plants.

Jessica Brown

CSR

Jessica comes to Cambridge with over 19 years of experience in the insurance industry, and has resided in the Tampa Bay area for 11 years. As a Florida A & M University Alumni she spends a lot of time volunteering with her alumni organization in her area. She loves serving her community and helping customers attain valuable coverage for their families. Jessica also is our resident life insurance specialist in the agency.